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Frequently Asked Questions for the 101 Course

101 Course  – Who’s NitaWhat People are SayingShopFAQ

Here you will find the answers to the most commonly asked questions. Please take a look. It’s most likely that your question will be answered.

Lesson Questions

I’m not sure the 101 Course is right for me.

Q. Do you have a single beginner lesson I can try out?

A. Yes. If you a beginner who want to try a little carving without investing in specialized tools? Start with my Hearts and Roses lessons.

Q. I already know how to do the carvings in the 101 Course. Do you have more intermediate lessons?

A. Yes. Check out our 201 Course – Beyond the Basics. Just click on the title to learn more. You might also be interested in our individual lessons Outside the 101 Course.

Q. I’d really like to learn more melon carving.

A. If your goal is specifically to learn melon carving, I recommend that you start with lesson 11 of the 101 Course which is Carving Watermelons – Roses, Buds and Leaves. Then take a look at our lessons Outside the 101 Course to expand you melon carving skills.

Q. I’d like to jump into a bunch of beginner lessons.

If you want to learn a wide variety of carvings starting with easy lessons and progressing as your skills improve, you’ll love my Vegetable and Fruit Carving 101 Course for Beginners. Even though these lessons were created for aspiring carvers to succeed, don’t let the words “for Beginners” in the title fool you. I have had professional caterers and experienced carvers join these lessons.

More 101 Course Questions

Q. What is the most economical way to get the 101 Course?

You can save by getting the 101 Course as part of Nita’s Lesson Collection or as part of the Everything in our Shop product.

DVD versus Online Courses Questions

Q. Can I get my lessons online?
A. Yes

Q. Can I get my lessons on DVDs?
A. Yes.

Q. If I order the DVDs do I also get online access?

A. Yes. That way you can start learning right away before your DVDs arrive.

Q. What is the difference between the online and DVD courses?

When you order the Online courses, you get all the lessons online. When you order the DVD version, you get the DVDs and the Online lessons. The online lessons have the exact same videos as the DVDs plus the quick print shopping lists, and links to easily get necessary tools. Because the online lessons are easier to update than the DVDS, sometimes you will find there are a few links to recipes, short added video lessons and additional photos in the online versions of the lessons.

Q. What are the benefits to buying the videos online only?

Some people like the online only courses for the following reasons:

  1. Lower Price.
  2. You can watch the videos on your computer or iPad.
  3. There is no shipping, and thus no shipping fee.

Q. What are the benefits to buying the DVDs?

Some people prefer the DVDs for several reasons.

  1. You get the hard copy for your library. You keep it forever.
  2. You may prefer to watch on your TV or DVD player. You may also watch on your computer.
  3. Some people have problems like slow internet connection or no internet connection or other issues that make it difficult or impossible for them to view the online lessons. DVDs eliminate those problems.

Questions about Online Lessons within the 101 Course

Q. How long do I have access to the online lessons?

A. There is no expiration date for the online lessons.

Q. Do I have to wait for my lessons in the courses week by week?

A. No, you get access to all the lessons at once. You can learn at your own pace, at your own location, during the time of your choosing. The classes are designed to build your skills step-by-step but if you want to jump ahead, you may.

Q. Are the lessons held at a specific time?

A. No. All the lessons are available for you to watch whenever you like. If you like learning in the quiet of the wee hours of the morning or in the middle of the afternoon, it’s your choice.

Q. As for the video access, once the course is finished, do I continue to have access?

A. Yes, You have access to the lessons online with no expiration date. You may watch them over and over at any time to refresh your memory.

Q. How soon can I get my Online lessons?

A. You should get online access right away. Occasionally it takes 24 hours.

Q. Can I watch the online lessons more than once?

A. Yes, you can watch the online lessons as many times as you want, whenever you want. You’ll find that the videos are super helpful for refreshing your memory when you are away from carving for a while.

Questions about Playing Video Lessons

Q. Can I watch the online lessons on my iPad or tablet?

A. Yes. As long as you have a recent model. The iPhone 3GS and earlier will not play the video lessons.

Q. Will the DVDs play on my DVD player or my computer?

A. Yes, the DVDs will play on your computer. They will also play on your DVD player as long as your DVD player plays NTSC format. Much of the world outside the North America uses the PAL format for videos but it seems most video players across the world will also play NTSC videos.

Q. Do I need special software to watch the online videos?

A. If you can watch any other videos (like on YouTube) you should be able to view my video lessons. You will need high speed internet to watch online videos. If you don’t have the computer or internet connection necessary to view videos, you can get the DVD versions of the same lessons.

Q. Are the lessons downloadable?

A. You may watch them as many times as you like but they are not downloadable to store on your computer.

Questions About DVDs

Q. Will the DVDs play outside of North America?

We have shipped many DVDs all over the world and have not had anyone complain of not be able to play them.

These video are NTSC which is the North American video standard. Most of the rest of the world uses (PAL). However, most DVD players sold outside the USA will play both types. And, even if your DVD player will not play the videos, your computer will as long as it has a DVD player.

Also, when you order DVDs, you also get online to access your lessons so that you can get started before your DVDs arrive.

Languages

Q. What Languages are the lessons?

A. The DVDs are available in English only right now.

Q. Do the video have subtitles?

A. No, not at this time.

NOTE: In spite of no subtitles nor other languages other than English, I do have customers who are deaf and who speak other languages successfully using my lessons. One student / customer wrote to me to tell me that she was not only learning to carving but also to speak English using my lessons!

Questions about Tools for the 101 Course

Q. Will I need special tools to do the 101 Course?

A. Yes. As with any hobby or craft there are some basic fruit carving tools that will make carving easier, faster and more effective and you will have better results.

Fruit carving tools are quite inexpensive when you compare the cost of tools for other hobbies. You’d spent hundreds, if not thousands of dollars for cake baking equipment, sewing equipment and supplies, golfing, fishing, bicycling, tennis, and many other hobbies too numerous to name.

Q. Which Tools are Needed for Vegetable and Fruit Carving 101 Course for Beginners

A. 3 basic sets needed plus 2 optional sets used. You will be able to add them to your carve at the bottom of the page when you select whether you want the DVDs or the ONLINE ONLY version.

Basic

  1. Corrugated U-Cutter set with Mini-Melon Baller
  2. Smooth U-V Cutter set
  3. Kom Kom 3 Knife Set

Optional

  1. Thai Pro Knife
  2. Peeling knife

The Corrugated U-Cutters with Mini-Melon Baller set is a fun tool set to start with. It’s often the first tool set my customers get so that they can make the radish flower bouquet taught in my free lesson.

The Smooth U-V Cutter Set and the Kom Kom 3 Knife Set are both good basic versatile sets to have. The Smooth U-V Cutter Set has 6 tools each with a blades at each end for 12 cutting surfaces. They are varying sizes and make cuts that are a smooth U and V shape. The Kom Kom 3 Knife Set gives you a small firm blade fruit carving knife, a longer curved blade seeding knife and a paring knife.

These same tools are used for many of my other lessons outside the 101 Course.

Q. What are the optional tools for the 101 Course?

If after the last lesson, Carving Watermelons – Roses, Buds and Leaves, you find that you love melon carving, you will want to add the Thai Pro knife to your collection.

The Peeling Knife is great to have for peeling watermelons before carving them.

Questions about How Tools Differ

Q. How are the Corrugated U-Cutters different than the Smooth U-V Cutters?

A. The Corrugated U-Cutter tools have wavy edged blades that make a wavy U-shaped (or arc) cuts. The Smooth U-V Cutters have V shaped and U shaped blades that make smooth non-wavy U and V shaped cuts.

Q. How are the U-V tools in the 13 Piece Pro Tool Set Different than the Smooth U-V Cutters?

A. The U and V cutters in the 13 Piece Pro Tool Set are larger, sharper and more curved than those in the Smooth U-V Cutter set.

If you want larger, sharper pro quality U-V cutters that also come with some a divider and knife, this 13 Piece Pro Carving Set is an excellent investment. This set is used in the video Amazing Carving with Jimmy Zhang. The basic set is fine for the 101 Course. However, if you invest in the Pro set, you probably won’t need the other set of UV cutters, although I find both sets useful.

Where to Get Tools

Q. Where can I get the tools?

All of the tools and lessons can be found in my ONLINE SHOP. When you visit my shop, you can learn more details about each product. You will be able to add the recommended tools to your cart when in the process of ordering your 101 Course.

Q. In what local stores can I get fruit carving tools?

A. Fruit Carving tools are difficult if not impossible to find in local stores in most pasts of the world. That is why I offer them for sale in my online shop. It makes it easy for you to get good quality fruit and vegetable carving tools.

Q. Do you have a physical brick and mortar shop anywhere?

A. No.

Price Questions

Q. How much do your lessons and tools cost?

A. You will find all the pricing on currently available lessons and tools in our Online Shop.

Guarantee Questions

Q. What is your Guarantee?

A. We guarantee satisfaction on all of our lessons. If you are not satisfied you may request a refund up to 60 days after your purchase. Just return your DVDs to us and we will refund the purchase price. There is nothing to return for the online lessons.

Q. Do you guarantee your tools?

A. We make sure the tools that we ship are in good condition before shipping. If you receive tools that you believe faulty, let us know right away. We cannot be responsible damage occurring from misuse of tools and for that reason, do not offer the same guarantee as we do on our lessons. For the Transfer Pattern Paper and Fabric make sure you read the instructions fully before using.

Certification Questions

Q. Do You Offer Certifications on your 101 Course

A. When you email to me your photo of each of the projects in the course, I will send you a certificate of completion.

Ordering Questions

Q. How do I order?

A. It’s Easy. Go to our online Shop by clicking here

Q. Do I need to log in to order?

A. No. The log-in area is for members who have already purchased lessons so that they can log in to watch their lessons.

To order, just click the “Add to Cart” button or the “Select Options” button for any of the items you want. When you’ve added your items to the cart, click the “View Cart” button, make sure you have what you want in your cart, then proceed by clicking the “Checkout” button. Fill out your name, billing address, (and shipping address if different) and payment information. The log-in area is for members who have already purchased lessons so that they can log in to watch their lessons.

Payment Method Questions

Q. What methods of payment do you accept?

A. Visa, Mastercard, and Discover cards. We also accept PayPal.

Q. I don’t have a credit card, how can I pay?

A. We accept PayPal. You can set up a PayPal account at www.PayPal.com. Another possibility – some customer/students have a family member or friend pay with their credit card or PayPal and then pay them back.

Q. Can I pay by check?

A. No.

Q. May I pay by bank transfer or Western Union?

A. No. We are not set up to accept any payment other than Visa, Mastercard, Discover card or PayPal.

Q. Can you send my order to be paid cash on delivery (COD)?

A. No.

Shipping Questions

Q. How long will it take to get my order?

A. You will see the expected delivery times in the shipping choices during checkout. Orders are shipped from Kansas. We generally ship orders the day after we receive them when the items are in stock. (We do our best to keep all items in stock at all times).

For Online lessons, you get online access right away. Occasionally it takes 24 hours.

Q. Is the freight/shipping included in the price when ordering the course with the DVDs?

A. No, shipping is added depending on what is shipped and where.

Q. How much will shipping cost?

A. That depends on what you order and where you want it shipped. To see the shipping amount, add the lessons and tools that you want to your cart. Once you have the items that you want in your cart go to the Checkout page. Select your country or state and the shipping fees will adjust accordingly. You can see the shipping amount before entering your payment information.

Q. Do you ship to my country?

A. We ship to most countries across the world – see the International Shipping Questions on this page.

Questions about International Orders

Q. Can you ship to my country?

A. We ship to most countries across the world via First Class International Mail. We ship to most countries across the world excluding countries with which the USA has trade embargoes.

Q. When will my order arrive?

A. International orders can take 10 days 3 to 4 weeks. Occasionally, they can take up to 10 weeks. Often, orders arrive sooner. (When you order lessons, you will be able to start learning by viewing your lessons in your onlinemembership before your order arrives).

Once the package leaves the USA and arrives in your country, it is up to your country’s postal service to deliver. As a result, we cannot accurately predict when your package will arrive.

Q. Can you guarantee that my package will arrive in my country?

99.8% of the packages that we send to foreign countries do arrive at their destination. Make sure to provide accurate address information when you order. We can provide you with proof of shipping but we cannot guarantee that your package will arrive. We also have no control over whether or not your country’s customs will delay the shipment or add customs fees. Each country is different.

In spite of the risks, 99.8% of our packages do arrive at their destinations.

Q. How much does it cost to ship to my country?

A. The shipping fees vary depending on your shipping destination and items ordered.

You can easily see the shipping amount before you order by adding your items to the cart. Once you have what you want in the cart, click the green button that says “check out.”

Then, simply select the country where your package will be shipped. The shipping amount and total will automatically be calculated. You will be able to view this before adding your payment info and completing your order.

Q. How much is the total for my order in my currency?

A. To see the currency conversion in your country’s value, you can go to www.xe.com and you can convert the US dollars your currency. It is an approximation. Your credit card company or PayPal, will make the actual conversion.

Q. When will my order ship?

A. Once your order is completed, we ship all in stock items the next business day.

Q. When can I access my online video lessons?

A. You will get access right away when you order lessons that are available online and you can get started carving.

Q. What forms of payment do you accept?

For payment, we accept Visa, Mastercard, Discover, and PayPal. I’m sorry but we are not set up to accept bank transfers, Western Union, or pay on delivery shipments.

Log In Questions

Q. I want to order but I can’t log in.

A. There is no need to log in to place an order.

Q. I joined the free lesson and now I can’t log in? Help.

A. The easiest way to get back to the free radish bouquet lesson is sign in for the free lesson again with your same email address that you used to sign in before. we will them send you the free lesson again.

The log in is for members who have purchased lessons. It allows them to access their online membership.

Q. I am a member who purchased a lesson and forgot my password. How can I log in?

A. Click here to get to the Member Log In page. Then click on “Lost Your Password”. Then you can enter your username or email address and you will receive a link via email to create a new password.

Click here to see a video showing you exactly how to reset your password.

Q. I just completed placing an order for lessons. How do I access my lessons online?

A. When you completed placing your order, you should be sent an email confirming your registration that contains your user nameand password. Look in your email (and your spam filter if necessary) for the email confirming your username and password and giving you the link to the log in page. If you use Gmail, check your Promotions tab. If you do not receive your log in email, contact us and will we straighten it out for you.

Q. How do I log in and navigate to the lesson that I purchased?

A. This is ONLY FOR CUSTOMER / STUDENTS who have purchase lessons. If you need instructions on how to log in to your online membership and how to save the log in page in your favorites, here is a quick instructional video showing how.

How to Log in to Membership and Save the log-In Page in your favorites

Q. I purchased some of your lessons and I can’t see all the lessons that I purchased in my online membership.

A. Contact us with your name, email and order number (if you have it) and let us know. We we will look into it and fix it.

What Lessons are available in addition to the 101 Course for Beginners?

Q. Do you offer lessons in addition to the 101 Course for Beginners?

A. We have a beginner lesson that does not require any specialized tools? It is my Hearts and Roses lessons.

To pick up where the 101 Course leaves off, check out our 201 Course – Beyond the Basics. Just click on the title to learn more. You might also be interested in our individual lessons Outside the 101 Course.

If you want to carve recognizable portraits of people to honor them at birthdays, weddings, anniversaries, graduations and retirement parties, then you will love my Portrait Carving Course that will teach you exactly how to carve great portraits into pumpkins and watermelons.

If you want to carve 3 dimensional pumpkin heads, check out Ray Villafane’s 3D Pumpkin Carving Tutorials.

We continue to add lessons to our Shop, so you might not see all of the choices listed here.

New Lessons, Live Lessons, More Lessons?

Q. Can you notify me when you have new videos available?

A. Yes, just sign in for the free lesson and you will be notified of new videos when they are available. You will also receive occasional emails with tips, tricks, mini-lessons, photos and news of carving events.

Q. Do you offer live lessons?

You will be surprised at how much you can learn from my video lessons. I have had many people tell me that it’s like having me right there in their kitchen with them. I was even sitting with one of my customers at a live fruit carving presentation done my someone else and she leaned over and whispered to me that she liked my video lessons better because can always see and hear and if she misses anything, she can replay it.

You will always have a front row seat and be able to hear all the instructions. You will also be able to go back at any time to refresh your memory.

(When I offer live lessons, I will announce them via email to all those who have signed up for my free lesson and receive my information emails).

Q. How can I get free lessons?

A. Sign in for the free lesson. In addition to the free lesson, you will also get occasional mini-lessons, tips, tricks and photos that will give you ideas for creating your own carvings and other food presentation ideas.

Can I Really Learn to Carve Fruits and Vegetables?

Q. Carving Fruits and Vegetables looks too hard. I don’t think I can do it.

A. You are not the first person to doubt whether or not they can do it but, I KNOW that YOU CAN get great results with carving. My step-by-step lesson make it easy.

Here is what several students have written me in emails about learning to carve with my lessons. ( And these are just a few. I have so many more messages from enthusiastic customer/ students).

Hi Nita,
Thank you so much. You are amazing and the reviews I am receiving for my carvings are such fun. Thank You. I am not creative but I CAN do this…YES!
Shirlyn Mathison

“The radish it is perfect it is easy with your corrugated tools I am happy . I received the OHHHH and AHHHHH WOW praises already from my family. If I am not working tonight I will show it to my friends we have small gathering tonight. I kept my carvings in the refrigerator . I followed your instructions to keep it fresh etc… Thanks.”
Precy

“I liked very much the way you teach. No stress, to the point, lots of advices and you give the impression that it is easy and it does look easy because you make it look so and that is very encouraging.”
jeanette

“All the videos I purchased from you paid off, as I was able to carve up some
‘pretty cool stuff’. Honeydew melons were my favorite.”
Ed Babcock

“I love watching and trying all of your carvings, I’ve been so surprised at myself trying carving and most turned out reasonably well. Thank you so much Nita for allowing us to be able to try out what you truly have a gift for.”
Becky Rickman

“I made pepper flowers and Callas in a vase, talk about ooohs and ahhhs.”
Michele Markus

“I carved the melon rose and decorate my food I brought to work for Thanksgiving potluck! I received oohh and aaahs. but they dont want to eat my food coz they dont want to ruin the beauty. thats the problem!”
Precy Iraola

“I am so enjoying the DVD’s and I have only watched 2, several times. This is my second attempt at the lotus onions. Ooooohhh and aaaahhhs at work. Cannot wait to amaze them as I work through the lessons and get better.”
Diane Keegan

“I made lotus onions, and a few other things and made a bouquet for our church Thanksgiving dinner Sunday night. I got raves. I also made a bouquet out of green olives, black olives and peppers. It also got raves. I am enjoying this very much.
Thank you Nita.”
Sheran Casey


Remember that Oohhs and Aahhs are guaranteed, or your money back.

You’ve got nothing to lose and fruit carving joy to gain.

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101 CourseWho’s NitaWhat People Are SayingShopFAQ